Environmental policy

STUDIO MIHARA TIMELESS S.L. is a company specialized in the wholesale and retail sale of footwear and leather goods.

We analyze our clients' different options, seeking the most efficient solution, based on extensive experience supported by a multitude of products sold since its inception.

Our company deeply believes that a quality product must always be linked to a service of the same level. We are committed to bringing excellence to each and every project. True to our philosophy, all the work and actions carried out by our team are the sum of professionalism, effort, and commitment to continue being the most trusted and highly valued consultancy by our clients in terms of the quality of our services and our concern for our users. This is thanks to our commitment to meeting client requirements and the regulations applicable to our services.

All of this is done to continuously improve the effectiveness of our management system.

The company's essential objective is to achieve the true satisfaction of its customers and collaborators. To this end, it is committed to complying with our customers' requirements, applicable laws and regulations, including those relating to the environment, and the provisions of the reference standard (ISO 14001), as well as other requirements to which the organization subscribes in relation to the aforementioned aspects.

Therefore, we decided to implement a management system that includes all requirements related to quality and environmental management, as well as the following commitments:

- Continuous improvement in these areas.

- Environmental protection, including pollution prevention, and other specific commitments relevant to the organization's context.

- The human team that makes up this company is dedicated to ensuring maximum customer satisfaction by complying with their express and implicit requirements and applicable legal requirements.

- Our quality for our customers depends on our responsibility at work.

- Guided by our daily work and our professional commitment to performing at our best even when no one is watching or supervising us, we also make a self-imposed commitment to maintaining prestigious certifications for our systems.

More specifically, we are committed to putting our professionalism into our products and maintaining a spirit of service as a fundamental factor, ensuring absolute consistency with our customers between what is offered and what is developed, consulting and involving our employees, preparing and training our staff based on full understanding of the responsibilities each position entails, maintaining absolute safety and professionalism in the performance of our activities, and continuously improving the effectiveness of our quality and environmental system to achieve greater customer satisfaction. Controlling the environmental aspects related to our activities results in minimizing the waste generated, thus being more respectful of our environment, and thereby achieving benefits for the company, its employees, and partners.

Approved by Management

Revision 02

Date: 6/09/2021